We know you’re excited to get your hands on your new favorite shirt, mug, or sticker—and we’re excited to send it your way! Here’s what to expect:
Shipping Time
Most orders are processed and shipped within 3–7 business days, and delivery typically takes 5–14 days depending on your location and mail service speed. Some products may ship separately if they come from different production partners.
You’ll receive a tracking number by email as soon as your order ships. If you haven’t received one after 7 business days, feel free to reach out to us!
Lost/Missing Packages
We know how frustrating it is when your package goes missing, and while it’s rare, it can happen. If your order hasn’t arrived, don’t worry — we’re here to help.
If your tracking shows “delivered” but you haven’t received your package, please:
• Wait 1 to 2 business days in case it’s still in transit
• Check your front door, mailbox, building lobby, porch, or any safe drop-off areas
• Ask neighbors, roommates, or your building’s front desk if they’ve received it for you
• Contact your local postal office with your tracking number for more details
⚠️ Once a package is marked “delivered,” HumerusRx is not responsible for lost or stolen items. If you’re concerned about theft, we recommend using a secure address or having the package held at your local post office.
For packages lost in transit (i.e., never marked “delivered”), please email us at humerusrx@gmail.com within 30 days of your estimated delivery date. If the error was on our end, we’ll make it right